1. Acceptance of Terms

By accessing or using mobiletopup24.com ("Service"), you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the Service.

2. Service Description

mobiletopup24.com provides instant mobile top-up services through integration with the Ding Connect API. We reserve the right to modify or discontinue the Service at any time.

3. User Accounts

When you create an account, you must provide accurate information. You are responsible for safeguarding your password and for all activities under your account.

4. Payment and Transactions

All top-up transactions are processed through secure payment gateways. By completing a transaction, you authorize us to charge your payment method for the specified amount.

5. Termination

We may terminate or suspend access to our Service immediately, without prior notice, for any breach of these Terms.

1. Information We Collect

We collect information to provide better services to our users:

• Account Information: Name, email address, profile information
• Payment Information: Billing address, payment method details (processed by secure third parties)
• Transaction Data: Phone numbers, top-up amounts, transaction history
• Technical Information: IP address, browser type, device information

2. How We Use Information

We use the information we collect for the following purposes:

• To process mobile top-up transactions
• To provide customer support and transaction notifications
• To improve our services and user experience
• To detect, prevent, and address technical issues or fraud

3. Data Sharing

We do not sell your personal information. We may share information with:

• Ding Connect API to process top-up transactions
• Payment processors to complete transactions
• Legal authorities when required by law

4. Data Security

We implement security measures including encryption, access controls, and regular security audits to protect your personal information.

1. General Refund Policy

Due to the instant digital nature of mobile top-ups, all sales are final once a transaction has been processed. We cannot cancel or refund completed top-ups except in the following circumstances:

• The top-up failed due to technical issues on our end
• The recipient phone number was incorrect due to our system error
• Duplicate transactions processed in error

2. Refund Process

To request a refund, contact our support team within 24 hours of purchase with:

1. Your transaction ID or order number
2. The reason for your refund request
3. Evidence supporting your claim

3. Refund Methods

Approved refunds will be issued to the original payment method within 7-10 business days.

1. Prohibited Activities

When using mobiletopup24.com, you agree not to:

• Violate any applicable laws or regulations
• Use the service for fraudulent or illegal purposes
• Attempt to circumvent security measures
• Use automated systems to access the service excessively
• Harass, abuse, or harm others through our service

2. Service Limitations

You may not use our service to:

• Top up numbers associated with fraudulent activities
• Circumvent carrier restrictions or limitations
• Resell top-up services without authorization

3. Enforcement

We reserve the right to investigate violations of this policy and take appropriate action, including account termination and legal action if necessary.

1. Top-up Processing

Mobile top-ups are typically processed instantly but may occasionally experience delays due to:

• Recipient mobile carrier issues
• Network congestion
• Payment verification requirements
• Technical issues with the Ding Connect API

2. Service Availability

We strive to maintain 24/7 service availability but cannot guarantee uninterrupted service due to:

• Scheduled maintenance
• Third-party API outages
• Unforeseen technical issues

3. Pricing and Fees

All prices are displayed in USD. We reserve the right to change prices and fees at any time. Additional fees may apply based on:

• Payment method selected
• Recipient country and carrier
• Promotional offers and discounts

1. Data Protection

We implement industry-standard security measures including:

• 256-bit SSL encryption for data transmission
• Regular security audits and penetration testing
• Secure server infrastructure with firewalls
• Limited access to sensitive information

2. Payment Security

All payment transactions are processed through PCI-DSS compliant payment processors. We do not store credit card information on our servers.

3. User Responsibilities

Users are responsible for:

• Keeping account credentials secure
• Using strong, unique passwords
• Reporting suspected security issues immediately
• Verifying transaction details before completion

1. What Are Cookies?

Cookies are small text files stored on your device when you visit websites. They help websites remember information about your visit.

2. How We Use Cookies

We use cookies for:

Cookie Type	Purpose
Essential	Site functionality, login sessions, transaction processing
Preference	Remember language settings, preferred currency
Analytics	Understand how visitors use our site

3. Cookie Management

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality and transaction processing.

1. Service Limitations

mobiletopup24.com is not responsible for:

• Delays in top-up processing caused by third-party carriers
• Incorrect phone numbers provided by users
• Service interruptions beyond our control
• Changes in carrier policies or rates

2. Financial Limitations

Our liability for any claim related to our service is limited to the amount paid for the specific transaction in question.

3. Indirect Damages

We are not liable for any indirect, incidental, or consequential damages resulting from the use of our service.

1. Service Availability

Our service is provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free service.

2. Third-Party Services

We rely on Ding Connect API and payment processors to provide our service. We are not responsible for issues originating from these third-party services.

3. Carrier Restrictions

Mobile carriers may impose restrictions on top-up amounts, frequency, or eligibility. These restrictions are beyond our control.

4. Promotional Offers

We reserve the right to modify or cancel promotional offers at any time without prior notice.